A two-year commitment to our installations
Our installation warranty is part of the reason to know who stands behind the work. Whether your project involves new lighting, electrical distribution or another installation, keep your proposal and invoice so the completed work is easy to identify when you contact us.
How to request help
Call (854) 237-4771 or contact Guardian. Share the project address, approximate installation date, the equipment or area involved and a description of what is happening. If a photograph is useful and safe to take, send an exterior view without removing covers or touching wiring.
What happens after you contact us
We discuss the concern, identify the installation and determine the appropriate next step. Some issues need a visit or testing to establish their cause. Describe any changes to the equipment or property since the installation so the review has the right context.
Understand the installation and equipment paperwork
Keep any manufacturer documentation provided with your equipment alongside the Guardian project records. If you have questions about how the Guardian installation warranty and the equipment paperwork apply to your project, ask us to explain them before work begins or when a concern comes up.
Treat urgent electrical concerns promptly
If you suspect an immediate electrical hazard, stay away from affected equipment and call for help. For smoke, fire or an immediate threat to life, call 911. Do not keep using equipment that appears unsafe while waiting for a warranty conversation.
